How do I cancel my membership?
Via Email with 1 months notice - simply write into firstname.lastname@example.org
that you would like to cancel. Note the cancellation fees in your terms and conditions.
Can I suspend my membership if I am unwell or going away?
Yes by giving 1 months notice and via email to Bodyneed reception with the dates you need to suspend from and to. Members get up to 3 suspensions per year for a maximum of 1 month at a time.
What does the Fit4Life Membership entitle me to?
4 Group Fitness Classes per week - all classes are available to choose - bookings are mandatory, we cannot guarantee you a spot in the class if you have not booked.
What happens at Xmas?
We always remain OPEN over xmas! We run at least 10 classes per week over the xmas break as many clients do not go away over this period.
What do I wear? Any special clothing or shoe requirements?
Comfortable clothing you can move and breathe in is the main requirement, for pilates and yoga classes you wont even need shoes! For some classes you may need shoes for brief running segments on the street - you will be prompted before the class if this is the case.
- please make sure you have enough funds to cover your membership payments as Ezidebit will charge you for dishonoured payments - this is clearly laid out in their terms & conditions when you sign up. We really dont want you to get surprised by extra fees so please take note :)
Ezidebit shall debit a dishonour fee of $9.20 direct from your account for any payment dishonoured by your bank within 7 days of the payment rejecting."